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My Order

Do you ship outside of the United States?

At this time we are only shipping within the United States, Puerto Rico, and Guam. However, we certainly hope to begin shipping internationally soon. If you live in another country and want to try Feals, feel free to email us at [email protected] and w

How can I cancel my order?

How can I track my order?

After placing an order, you will first receive an order confirmation email that contains your unique order number. Then you will be sent a separate email notifying you the order has shipped. The shipping email will include your tracking number allowi

How much is shipping?

Feals subscription orders and orders greater than $70 will always enjoy completely free 5-8 business day shipping. For one-time orders less than $70 there is a $4.95 shipping fee. One-time orders placed online will also have the option to purchase Fe

Shipping Delays

If your shipment is delayed, we encourage you to contact the Feals Care team for support. While carrier delays are generally out of our control we will monitor your order to ensure it arrives within a reasonable time frame. We partner with USPS for s

What if my package is damaged, delayed or missing?

If anything happens to your order or you have questions or concerns please contact us!. We hope this information helps, along with the rest of the articles contained in our Help Center. Please don't hesitate to email or call our experience team at he

What is your return policy?

Here at Feals, we stand by our product. That is why we offer a happiness guarantee. If by chance you are not satisfied with your Feals product, let us know via email, chat, or phone call at 844-311-9090. If you are within the first 30 days of your fi

What types of payment do you accept?

What's your happiness guarantee?

Our goal is to make sure you're happy and have the best experience possible with Feals. If it turns out Feals isn't for you, we'll refund your first full-sized order as long as you are within 30 days of the first purchase date. We hope this informati