If you have any other questions, need a little guidance, or just want to say hi, we're here for you.

Feals

<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are sorry that your order is experiencing shipping delays.&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You are welcome to contact the Feals Care team for support regarding your shipment, please note that unfortunately, we do not have access to additional information beyond what you can see on your tracking page.&#xA0;&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We also encourage you to contact the carrier directly, as DHL will be able to provide you with detailed tracking information along with assistance in making any changes or updates to your delivery.&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The DHL eCommerce customer service line can be reached at 317-554-5191 or 1-800-805-9306. &#xA0;Please have your tracking number ready, and if DHL call volumes are higher than expected, you can choose to receive a call back when a representative becomes available.&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We truly do understand how frustrating shipping challenges can be, and we are more than happy to help you navigate next steps in whatever way we can. &#xA0;Please feel free to give us a call at 844-311-9090 or email us at&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#e69e6c;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">hello@feals.com<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.

Shipping Delays

My Order

Do you ship outside of the United States?

How can I cancel my order?

How can I track my order?

How long will it take for my package to arrive?

How much is shipping?

What if my package is damaged or missing?

What is your return policy?

What types of payment do you accept?

What's your happiness guarantee?

Am I able to change which Feals products I receive each month?

Can I cancel my subscription at any time?

Feals First Responder Assistance Program

Feals Military Assistance Program

How to manage your subscription

How to skip a month

What does pausing my subscription do?

When will my monthly Feals products be delivered?

Subscription

Are Focus Melts safe?

Can I still drink coffee?

Do Focus Melts contain caffeine?

Does Feals follow manufacturing best practices?

Feals Lab Test Archive

Feals Lab Tests and COAs

Focus Melts Guide

How and where should I store my Feals CBD oil?

How do I take Feals CBD oil?

How do I take Feals Focus Melts?

How do I take Feals Mints?

How Long Do The Effects Last?

How Long Will It Take Before I Feel The Effects?

How Many Gummies Should I Take?

How Much CBD + THC Is In Each Gummy?

How often can I take Focus Melts?

How will Feals make me feel?

Is Feals CBD oil dairy, gluten, nut, sugar, and soy free?

Should I take Focus Melts on an empty stomach or with food?

What are the Feals Mints?

What are the Focus Melts?

What is The Flight?

When should I take Focus Melts?

Where is your hemp sourced?

Why does my bottle smell like cannabis?

Will The Feals Gummies Get Me High?

Guide to choosing the right strength and dosage for you!

Our Products

Can I take Feals more than once a day?

Does CBD oil contain THC?

Feals Flight Guide

Feals Guide

Feals Mints Guide

How do I determine my ideal amount of CBD?

How Do We Use CBD?

How long does CBD stay in my system?

How much CBD is right for me?

How will CBD affect me?

I noticed my most recent bottle has a different taste and smell than my previous order. Why does this order taste different?

Shipping DelaysUpdated a month ago