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Shipping DelaysUpdated a month ago

We are sorry that your order is experiencing shipping delays.


You are welcome to contact the Feals Care team for support regarding your shipment, please note that unfortunately, we do not have access to additional information beyond what you can see on your tracking page. 


We also encourage you to contact the carrier directly, as DHL will be able to provide you with detailed tracking information along with assistance in making any changes or updates to your delivery.


The DHL eCommerce customer service line can be reached at 317-554-5191 or 1-800-805-9306.  Please have your tracking number ready, and if DHL call volumes are higher than expected, you can choose to receive a call back when a representative becomes available.


We truly do understand how frustrating shipping challenges can be, and we are more than happy to help you navigate next steps in whatever way we can.  Please feel free to give us a call at 844-311-9090 or email us at [email protected].

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