<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The safety and well-being of our customers, team members, and partners is of the highest priority to Feals. We are in daily communication with our partners to confirm they are monitoring the symptoms of all employees and are operating in a clean and safe work environment.&#xA0;&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Feals and our partners adhere to Good Manufacturing Practices (GMP), which offer several procedural guidelines, including those for cleaning and sanitizing equipment/facility areas, as well as personnel hygienic practices.&#xA0;&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our partners are taking extra precautions in accordance with CDC and WHO guidelines to ensure a safe and clean work environment, including increased sanitation, limited exposure between personnel and partners, daily health checks, and flexible work from home and increased sick days.&#xA0;&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The World Health Organization recently advised that &#x201C;the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.&#x201D;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Currently, all orders are being fulfilled on time.&#xA0;&#xA0;&#xA0;&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We hope this information helps, along with the rest of the articles contained in our<a href="https://help.feals.com/" style="text-decoration:none;"><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#e69e6c;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Help Center</a><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">. Please don&apos;t hesitate to email or call our experience team at&#xA0;<a href="mailto:hello@feals.com" style="text-decoration:none;"><span style="font-size:13.5pt;font-family:Arial;color:#e69e6c;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">hello@feals.com</a><span style="font-size:13.5pt;font-family:Arial;color:#e69e6c;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">or 844-311-9090 and we would be more than happy to help! We are here for you Monday - Friday, 9am-5pm MST if you have any questions, need a little guidance, or just want to say hi.

COVID-19 FAQ

Many frequently asked questions are answered here in our help center. If you have any other questions, need a little guidance, or just want to say hi, we're here for you. Phone:. 1 (844) 311-9090. 5 days/wk - 10am to 5pm MT. Email:. hello@feals.com.

<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Many frequently asked questions are answered here in our&#xA0;<a href="http://help.feals.com/" style="text-decoration:none;"><span style="font-size:13.5pt;font-family:Arial;color:#e69e6c;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">help center</a><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">. If you have any other questions, need a little guidance, or just want to say hi, we&apos;re here for you.<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Phone:<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">1 (844) 311-9090<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">5 days/wk - 10am to 5pm MT <span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Email:<a href="mailto:hello@feals.com" style="text-decoration:none;"><span style="font-size:13.5pt;font-family:Arial;color:#e69e6c;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">hello@feals.com</a><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Social:<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Facebook:&#xA0;<a href="https://www.facebook.com/meetfeals"></a><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.facebook.com/meetfeals">www.facebook.com/meetfeals</a><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Twitter: @feals<span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Instagram:&#xA0;<a href="https://www.instagram.com/feals/"></a><span style="font-size:13.5pt;font-family:Arial;color:#aba49d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.instagram.com/feals/">@feals</a>

How and when can I contact the Feals customer care team?

If you have any other questions, need a little guidance, or just want to say hi, we're here for you.

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